Sri Lanka ETA Fee Instruction
 

Our ETA Services Policy ensures transparency and clarity in our ETA application process. By using our services, you agree to the terms outlined in this policy.

 

1. Application Review Process

Verification and Delivery Process

Completeness and accuracy: Our team thoroughly reviews all submitted details and documents to ensure that your application is complete and accurate, minimizing delays during the approval process.

Compliance with document requirements: We verify that all documents meet the specific requirements outlined by the relevant government or embassy, ensuring a smooth processing experience.

Timely submission: Once your application is reviewed, it is promptly submitted to the respective government or embassy for processing, adhering to the stipulated timelines to avoid delays.

ETA status updates: You can conveniently check your ETA status by logging into your account on our platform. Additionally, our team keeps you updated on the progress and notifies you of any changes or approvals via email or phone.

 

Shipment and Delivery Policy

Secure delivery: After the ETA is approved, we ensure the safe and secure delivery of your documents. Physical documents, if required, are shipped via reliable courier services to your registered address. You will receive a tracking number to monitor the shipment in real time. For electronic ETAs, the approved ETA will be emailed to you as a PDF attachment, ensuring immediate access.

Delivery timelines:
Physical documents: Delivered within 5-25 business days depending on your location and ETA type.
Electronic ETAs: Delivered within 24-48 hours of approval.
Support during delivery: If you face any issues or have questions regarding your shipment, our customer support team is available to assist you with tracking or resolving any delivery concerns.

 

2. Sri Lanka ETA Government & admin fee:
Type of ETA Government & admin fee
1. Tourist ETA (Double entries for 30 days) US$ 89
2. Business ETA (Multiple entries for 30 days) US$ 91
3. Tourist ETA (Double entries for 30 days) for SAARC Countries (Afghanistan, Bangladesh, Bhutan, Nepal, Pakistan) US$ 79
4. Business ETA (Multiple entries for 30 days) for SAARC Countries (Afghanistan, Bangladesh, Bhutan, India, Nepal, Pakistan) US$ 89
5. Tourist ETA (Double entries for 30 days) for Special Countries (China, Indonesia, Japan, Malaysia, Russia, Thailand, India) US$ 79
6. Transit ETA US$ 20

 

3. Important Notices

Government fees: Fees are subject to change without prior notice.
Service fees: These are non-refundable once the application has been submitted.
Processing times: Times vary by ETA type and the issuing government authority.
Delays: eTourist Services Pvt Ltd is not responsible for delays caused by government authorities or embassies.

 

4. Contact Us

If you have any questions about this policy or our ETA services, feel free to reach out:

Email: [email protected]
Phone: +971 56 848 1700

 

Disclaimer:
www.etas.org.lk, operated by eTourist Services Pvt. ltd., is an independent party not associated with any governmental organization in Sri Lanka. We are not a law firm, and this website does not offer legal advice, explanations, opinions, or recommendations regarding legal rights. We focus on providing online solutions for travel matters. You can find immigration information and eta application instructions on the official government website https://www.immigration.gov.lk/. To apply for an eta under our processing and assistance, you will pay for government and service fees, so the total will be higher than applying directly with the authorities yourself. All our fee information is transparent at each step in the application process.
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