Payment Guidelines
 

The payment guidelines for eTourist Services Pvt Ltd are as follows:

 

Service Fees:

• Service Fee & Sri Lanka Government Fee: These are applicable before settling the payment. The fee includes the service charge and the ETA stamping fee.

 

Payment Methods:

You can choose from three payment methods:

1. Bank Transfer:
o For detailed information on how to make a payment by bank transfer, contact the support team via online

2. Credit/Debit Card (ETA/MasterCard/AMEX):
o Payment Currency: US dollars.
o Payment Descriptor: The charge will appear on your bank or credit card statement as " eTourist Services Pvt Ltd."
o Required Information:
 Billing information (cardholder’s name and address).
 Card details (number, expiry date, and security code).
 3D Secure code for verification.
o The transaction is securely processed via TLS/SSL and complies with PCI-DSS standards.
o Success/Failure: Upon successful payment, a confirmation page and email will be sent. If unsuccessful, you will be directed to a page explaining the issue.

3. PayPal:
o Pay via Credit Card through PayPal:
 Payment will appear as "PayPal* ETAS" or "PayPal* eETA" (depending on your country).
 Follow the same instructions as for credit card payments, ensuring your information is securely transmitted.

o PayPal Account:  PayPal offers consumer protection, and you may request a refund if the services are not as promised.
 When paying, include the invoice number (if paying for multiple invoices, separate them with a slash and spaces).
o Payment Currency: Payments are made in US dollars through PayPal.
o Success/Failure: Upon successful payment, you’ll see a confirmation page and receive an email. If the payment fails, you will be directed to an error page.
For more details or support, you can contact [email protected] or use the hotline for 24/7 assistance.

 

Disclaimer:
www.etas.org.lk, operated by eTourist Services Pvt. ltd., is an independent party not associated with any governmental organization in Sri Lanka. We are not a law firm, and this website does not offer legal advice, explanations, opinions, or recommendations regarding legal rights. We focus on providing online solutions for travel matters. You can find immigration information and eta application instructions on the official government website https://www.immigration.gov.lk/. To apply for an eta under our processing and assistance, you will pay for government and service fees, so the total will be higher than applying directly with the authorities yourself. All our fee information is transparent at each step in the application process.
Payment Options
 
 
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