Universal Terms of Service Agreement
 

PLEASE READ THIS GENERAL TERMS OF SERVICE AGREEMENT CAREFULLY, AS IT CONTAINS IMPORTANT INFORMATION REGARDING YOUR LEGAL RIGHTS AND REMEDIES.

 

1. OVERVIEW

This Universal Terms of Service Agreement (this "Agreement") is entered into by and between eTourist Services Pvt Ltd (" eTourist Services Pvt Ltd") and you, the user of this website ("Site"). This Agreement becomes effective upon the date you use this website or electronically accept the terms.

This Agreement outlines the general terms and conditions governing your use of the Site and the products and services purchased or accessed through this Site (individually and collectively referred to as the "Services"). It is in addition to (but not in place of) any specific terms and conditions that apply to the Services you may use.

By using this Site, whether for browsing or purchasing Services, you acknowledge and agree to be bound by this Agreement, along with the applicable policies and product-specific agreements, which are incorporated herein by reference:

• AGREEMENTS:
o Terms of Service Agreement for Sri Lanka ETA

• POLICIES:
o Privacy Policy
o Payment Guidelines
o Refund Policy

The terms "we", "us", or "our" refer to eTourist Services Pvt Ltd The terms "you", "your", "User", or "customer" refer to any individual or entity who accepts this Agreement, has access to their account, or uses the Services. Nothing in this Agreement is intended to confer any third-party rights or benefits.

eTourist Services Pvt Ltd reserves the right, at its discretion, to change or modify this Agreement, along with any incorporated policies or agreements, at any time. Any such changes will be effective immediately upon posting to the Site. Your continued use of the Site or Services after modifications have been made constitutes your acceptance of the revised Agreement. If you do not agree to the revised Agreement, do not use (or continue to use) this Site or the Services. Occasionally, we may notify you of changes by email. It is your responsibility to ensure that your account information, especially your email address, is accurate and up to date. eTourist Services Pvt Ltd assumes no liability for failure to notify you of changes if the failure results from incorrect email details.

 

2. ELIGIBILITY; AUTHORITY

You must be at least 18 years of age to use the Site or Services. By using the Site and accepting this Agreement, you affirm that you are legally capable of entering into this Agreement and have the authority to do so.

 

3. ACCOUNTS; TRANSFER OF DATA ABROAD

To access certain Services, you may be required to create an account. You are responsible for maintaining the confidentiality of your account information and are fully responsible for all activities that occur under your account. You consent to the transfer of data internationally for the purpose of providing Services.

 

4. AVAILABILITY OF WEBSITE/SERVICES

eTourist Services Pvt Ltd makes no guarantees regarding the continuous availability of the Site or Services. We reserve the right to modify, suspend, or discontinue any part of the Site or Services at our discretion.

 

5. GENERAL RULES OF CONDUCT

You agree to use the Site and Services for lawful purposes only. You must not engage in any activity that could harm the Site, Services, or other users, including but not limited to hacking, data scraping, or spreading malicious software.

 

6. ADDITIONAL RESERVATION OF RIGHTS

eTourist Services Pvt Ltd reserves all rights not expressly granted in this Agreement. We retain the right to terminate or restrict your access to the Site or Services if you violate the terms of this Agreement

 

7. LINKS TO THIRD-PARTY WEBSITES

The Site may contain links to third-party websites. eTourist Services Pvt Ltd is not responsible for the content, privacy practices, or terms of use of any third-party websites.

 

8. LIMITATION OF LIABILITY

eTourist Services Pvt Ltd is not liable for any damages resulting from the use of the Site or Services, including but not limited to, any direct, indirect, incidental, or consequential damages arising from errors in ETA applications, delays, or failure to obtain a ETA.

 

9. FEES AND PAYMENTS

You agree to pay the applicable fees for the Services as outlined on the Site. Payments for the Services are processed via a secure payment gateway, and you agree to provide accurate payment information. Fees are non-refundable unless otherwise specified.

 

10. INDEMNITY

You agree to indemnify and hold harmless eTourist Services Pvt Ltd, its officers, employees, agents, and affiliates from any claims, damages, or liabilities arising out of your use of the Site or Services, your violation of this Agreement, or your infringement of any third-party rights.

 

11. SUCCESSORS AND ASSIGNS

This Agreement is binding upon you and your successors, assigns, and legal representatives. You may not assign your rights or obligations under this Agreement without prior written consent from eTourist Services Pvt Ltd.

 

12. NO THIRD-PARTY BENEFICIARIES

This Agreement is for the benefit of the parties involved and does not create any rights for third parties.

 

13. COMPLIANCE WITH LOCAL LAWS

You agree to comply with all applicable local laws and regulations regarding your use of the Site and Services. It is your responsibility to ensure that your use of the Services complies with the laws of your jurisdiction.

 

14. TITLES AND HEADINGS; INDEPENDENT COVENANTS; SEVERABILITY

The section titles and headings used in this Agreement are for convenience only and do not affect the interpretation of this Agreement. If any provision of this Agreement is found to be unenforceable, the remainder of the Agreement will remain in full force and effect.

 

15. CONTACT US

If you have any questions about this Agreement or the Services, please contact us using the following methods:

• Email: [email protected]
• Phone: +971 56 848 1700
• Address: Office No, M17, M1, Floor Falcon Building Mowaithat 2, Sheikh Ammar Road Ajman, United Arab Emirates.

 

Disclaimer:
www.etas.org.lk, operated by eTourist Services Pvt. ltd., is an independent party not associated with any governmental organization in Sri Lanka. We are not a law firm, and this website does not offer legal advice, explanations, opinions, or recommendations regarding legal rights. We focus on providing online solutions for travel matters. You can find immigration information and eta application instructions on the official government website https://www.immigration.gov.lk/. To apply for an eta under our processing and assistance, you will pay for government and service fees, so the total will be higher than applying directly with the authorities yourself. All our fee information is transparent at each step in the application process.
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